Need help? We've got you.

If you're experiencing an issue with MICROW or have a question, you're in the right place.

Frequently Asked Questions

How does MICROW work?

Every day, a new challenge drops in the app. You tap Take the Mic, record your face cam take in a few seconds, and MICROW automatically generates a branded clip — complete with intro, outro, and overlays — ready to share on TikTok, Reels, or Stories.

Do I need video editing skills?

Not at all. MICROW handles the editing for you. Just record your take and let the app do the rest.

Can I replay past challenges?

Daily challenges are free and available for 24 hours. Past challenges can be unlocked individually for €0.99.

What devices are supported?

MICROW is currently available on iOS (iPhone). iPad and Android support may come in a future update.

The app is asking for camera and microphone permissions

MICROW needs access to your camera and microphone to record your face cam takes. You can grant these permissions in Settings > MICROW on your iPhone. Without these permissions, the recording feature won't work.

My clip won't export

Make sure you have enough storage space on your device and that MICROW has access to your photo library. If the issue persists, try restarting the app.

How do I delete my account?

You can request account deletion by contacting us at the email below. Your data will be permanently removed within 30 days.

Contact Us

If your question isn't covered above, reach out to us:

Email: [email protected]